From the ops desk
The things people ask us before they ask for a quote.
The same questions come up on nearly every first call. Operators ask how long the permits take and who meets the aircraft. Charter clients ask what the flight will cost. These are the answers, written out once so we can send a link instead of repeating them.
For operators and dispatchers
For charter clients
The operator guides are written from what we file and what we run, not from a competitor’s version of it. The charter guides work from published market rates and say when, because charter prices move. If a question you have is not answered, the ops desk is on the phone rather than behind a form.
Get moving
Tell us about the trip.
Urgent movements go to the phone or WhatsApp. Everything else, send it here and a coordinator picks it up.